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HD63609: WHEN USING OUTLOOK 2007 THE CSX TASK FAILS WITH ERROR MAPI_E_INVALID_ENTRYID

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APAR status

  • Closed as program error.

Error description

  • When using Outlook 2007 the CSX Task fails with the following
    error:
    
        Failed to logon to public store (0).
        MAPI return code: MAPI_E_INVALID_ENTRYID
    
    This is caused by a changed behavior in Outlook 2007 when
    creating a MAPI profile.
    

Local fix

  • N/A
    

Problem summary

  • When using Outlook 2007 the CSX Task fails with the following
    error:
    
        Failed to logon to public store (0).
        MAPI return code: MAPI_E_INVALID_ENTRYID
    
    This is caused by a changed behavior in Outlook 2007 when
    creating MAPI profile.
    

Problem conclusion

  • Starting with 8.3.2-DB2-CSX-IF0014-Task you can set the
    environemt variable CSXFIXPROFILE2007 to overcome this problem.
    
    The value you give to the variable is irrelevant.
    For example:set CSXFIXPROFILE2007=1
    

Temporary fix

Comments

APAR Information

  • APAR number

    HD63609

  • Reported component name

    CM CS FOR EXCH

  • Reported component ID

    5724B8500

  • Reported release

    830

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2007-05-04

  • Closed date

    2007-05-16

  • Last modified date

    2007-05-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CM CS FOR EXCH

  • Fixed component ID

    5724B8500

Applicable component levels

  • R830 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS6QHP","label":"CommonStore for Exchange Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 May 2007