HC99811: SMARTWEB: IN THE MIDDLE OF INSTALLATION OF SMARTWEB, AN ERROR OCCURS.

APAR status

• Closed as unreproducible in next release.

Error description

• SARTWEB: In the middle of installation of SmartWeb, an error
  occurs.
  .
  Outline:
  1. On the server, Try to install SmartWeb.
  2. In the middle of installation, an error occurs.
     -------------------------------------------------------
     Smserversecuritysetup
     -------------------------------------------------------
     ESmFileUtils: CreateDirList failed for path D:%****
     ESmFileUtils: CreateFileList failed for path D:%****
     EInOutEffor: Access was refused.
                          | OK |
     -------------------------------------------------------
  3. If the holder defined as Vault is seen, it turns out that
     SmVaultAdmins and SmVaultUsers have disappeared.
  4. Add SmVaultAdmins and SmVaultUsers.
  5. Click OK button of step.2 daialog box.
     -->It hangs-up.
  .
  Remark:
  This problem is not generated on V5R8 level.
  
  Hello DS,
  Please read from page.2 to page.3.
  .
  Material: 76032777.69Ja(32777-cso.ppt)
  .
  Would you investigate this problem?
  I sent 76032777.69Ja to your site via FTP.
  Please download it by binary.
  Best regards.                                      csc10/07
  kondoh
  
  Update From DENIS Christophe                      ==>
  $$RSPMNT=CDS$$ <=
  Hello L1,
  We have not received the file 76032777 XXXX.
  Please could you check and resend it.
  Thanks for your help,
  Christophe DENIS.
  
  I'm sorry. I resend 76032777.69Ja.                  csc10/09
  kondoh
  
  Hello DS,
  Can you recognize our document(76032777.69Ja) in your FTP
  site?
  When I checked DS FTP site(/c760/TODS), the file is existed
  surely in
  your ftp site.  Regards, harumi
  anmi1015
  
  Update From DENIS Christophe                      ==>
  $$RSPMNT=CDS$$ <=
  The File is available under:
  AIX.: /s/maint5/db/c760/pmr76032777.69J
  Best Regards, Christophe DENIS.
  

Local fix

Problem summary

• INCIDENT DIAGNOSIS:
   Unreproducible in V5R10
  

Problem conclusion

Temporary fix

Comments

• THE PROBLEM WAS SUBMITTED ON :
      CATIA VERSION 5 RELEASE 9
  .
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
      CATIA VERSION 5 RELEASE 11 GA level AND ON V5R10SP02
  
  Comment: this problem is also unreproducible since V5R10GA
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT 200

• Fixed component ID

  569199970

Applicable component levels

• R110 PSN SP11002

     UP03/01/15 N 1000