Troubleshooting
Problem
After upgrading portal to a newer version, few sites remain in UPGRADING state. The platform version on these sites still shows the old version.
Diagnosing The Problem
Make sure the upgrade process has completed by running "show_queue", which should not return any upgrade tasks. Check the "/var/log/devportal/site_action.log" for any failures during the upgrade of those sites.
Resolving The Problem
Run "fix_site_state" command, which will change the status to INSTALLED. Then upgrade the failed sites manually using “upgrade_site <site_name> <platform>”
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m50000000CeCAAA0","label":"API Connect->Management and Monitoring (MM)->Upgrade\/Downgrade"}],"ARM Case Number":"TS006986197","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
28 September 2021
UID
ibm16493265