IBM Support

Activating an image pasted into a DOORS object results in "This object is a static DIB and cannot be activated" error

Troubleshooting


Problem

Attempts to activate an image pasted into an IBM Rational DOORS object results in the error "This object is a static DIB and cannot be activated".

Symptom

When you paste the clipboard contents into a DOORS object, it displays as part of the object.

If you move off the object, or save your change the image is replaced with paper icon.

When you attempt to activate it by double clicking the icon, a DOORS message displays the message:

This object is a static DIB and cannot be activated.

Steps to reproduce:

  1. On a Windows 7 machine, paste an image that you copied to the clipboard into a DOORS object

    The image displays as part of the object


     
  2. Save your change or move to a different object

    The image displays as a paper icon


     
  3. Attempt to activate the image by double clicking the icon

    This will show a DOORS message saying the object can not be activated:


     
  4. After saving your change exit the module
     
  5. On a Windows XP machine log into DOORS and open the module
     
  6. The image pasted into the object displays as expected


     
  7. Double click the image to activate it results in a DOORS message:

    This OLE object is a static DIB and cannot be activated
     
  8. Click OK

Cause

This issue was identified as a product defect and logged under APAR PM69703.

Environment

Windows 7, Windows XP

Resolving The Problem

APAR PM69703 has been resolved.


WORKAROUND:

Do not paste images into DOORS objects on Windows 7 machines; instead use Insert > OLE ... to include the image.

Note: A similar issue was reported where an OLE inserted on Windows 7 would display as an icon and could not be activated. This issue was identified as APAR PM32097 and was resolved in DOORS 9.3.0.7 (the workaround was to use DOORS on Windows XP).

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020

UID

swg21606560