Troubleshooting
Problem
Attempts to access a project in IBM Rational DOORS results in the error "Could not open folder... database error".
Symptom
When you try to open a project in Rational DOORS, you get the following error:
"CRCRD5087W: Could not open folder /DOORS database/<Project name>. database error"
Cause
Lock files present in Rational DOORS database project folder will prevent accessing the project.
Resolving The Problem
- Shut down DOORS server (service) using How to shut down DOORS database server from the command line
- Rename or remove the
lock.dtb
andlock.dtc
files present in the Rational DOORS project.mod
folder tolock.dtb.bak
andlock.dtc.bak
.
Note: A simple name change does not suffice. Thelock.dt*
file extension must also be changed!
Related Information
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"ARM Category":[{"code":"a8m50000000CinjAAC","label":"DOORS->Project\/Folder"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
11 August 2020
UID
swg21605285