Troubleshooting
Problem
Systems with the Remote Supervisor adapter experience non-maskable interrupts (NMI) for Servers.
Resolving The Problem
Source |
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RETAIN tip H174593
Symptom |
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Systems configured with the Remote Supervisor Adapter (RSA) experience non-maskable interrupts (NMI).
Affected configuration |
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The system may be any of the following IBM xSeries servers:
- An xSeries 220, type 8645, any model
- An xSeries 220, type 8646, any model
The system is configured with the Remote Supervisor Adapter, option part number 09N7585, replacement part number (FRU) 36L9912.
The following network operating systems (NOS) are affected:
- Microsoft Windows 2000 Professional, with any Service Pack applied
- Microsoft Windows 2000 Server, with any Service Pack applied
- Microsoft Windows 2000 Advanced Server, with any Service Pack applied
- Microsoft Windows 2000 Datacenter Server, with any Service Pack applied
The ibmcomw.sys device driver for the Remote Supervisor Adapter is affected.
Solution |
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- The behavior described in this document will be corrected in a future release of ibmcomw.sys.
- The target date for the release is scheduled for the first quarter of 2002.
Workaround |
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Disable the ibmcomw.sys driver in Hardware Manager.
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
UID
ibm1MIGR-40531