Troubleshooting
Problem
ServeRAID ISPR bootup errors: this document describes ServeRAID Interrupt Status Port Register (ISPR) error code procedures.
Resolving The Problem
ServeRAID Interrupt Status Port Register (ISPR) error code procedures
During power-on self-test (POST), the ServeRAID adapter or controller compares the stored configuration information to the configuration that is actually present. If a discrepancy exists, one or more status messages appear after POST completes, but before the operating system loads. The ISPR (Interrupt Status Port Register) code identifies the ServeRAID adapter / controller state.
Note: Your ServeRAID BIOS and firmware version may be different from the ones shown in the following examples. Click here to review the ServeRAID software matrix.
Click here to troubleshoot other ServeRAID errors that occur during POST/startup.
Example 1: No configuration errors exist
If there is no POST error or configuration error message, the BIOS screen resembles the sample shown below.
+--------------------------------------------------------------------------+
__________________________________
IBM ServeRAID BIOS Copyright IBM
Corp. 1995, 2001
Ver: 3.00.12 08/14/2000, 2001
__________________________________
Press Ctrl+I to access the Mini-Configuration Program.
Initializing ServeRAID Controller 1 in Slot 1.
Power-on self-test can take up to 59 Second(s) -- test Passed.
Drive configuration can take up to 6 Minute(s) 0 Second(s) -- test Passed.
ServeRAID Firmware Version:2.82.00
No logical drives found; none are installed.
Non-Disk SCSI Devices Found: CD-ROM 0, Tape 0, Removable-media 0, Other 1.
BIOS not loaded no devices found - Installation stopped.
+----------------------------------------------------------------------------+
Example 2: Configuration errors exist
If there is a POST error message, the BIOS screen resembles the sample shown below.
NOTE: The characters XXXX indicate the POST (ISPR) error code.
+--------------------------------------------------------------------------+
__________________________________
IBM ServeRAID BIOS Copyright IBM
Corp. 1995, 2001
Ver: 3.00.12 08/14/2000, 2001
__________________________________
Press Ctrl+I to access the Mini-Configuration Program.
Initializing ServeRAID Controller 1 in Slot 1.
Power-on self-test can take up to 59 Second(s) -- test Failed.
Controller is not responding properly - Run Diagnostics.
Error Code: XXXX-YY
BIOS not loaded no devices found - Installation stopped.
+----------------------------------------------------------------------------+
Error code
|
Recommended action
|
---|---|
1XXX (Microcode checksum error)
|
Replace the ServeRAID controller.
|
2XXX - 5XXX (Code DRAM error)
|
|
6XXX (Cache DRAM error) - ServeRAID-4H only
|
|
7XXX - 8XXX (Host/Local PCI bus interface error)
|
|
9ZXX - BZXX (SCSI bus error) The second digit Z refers to the specific channel or channels that caused the error. NOTE:
|
Possible causes:
Action:
|
EF10 (Default ISPR) | This is the default ISPR code. There is no error present. |
EFFE (Firmware code corrupt or download jumpers are in place)
|
|
FFFF or other code not listed
|
Possible causes:
Action:
|
Note:
- Do not replace the ServeRAID controller or an imbedded controller on a system board unless such a replacement is indicated in the recommended actions.
- When the ServeRAID controller requires your input, a list of function keys will appear below the message.
- Where the "Action" information tells you to start the IBM ServeRAID configuration program, insert the "IBM ServeRAID Configuration CD" into the CD-ROM drive, then restart the server. The action column also provides general information about the message.
- Where SID and ch appear in these messages, SID shows the SCSI ID for the device, and ch shows the channel to which the device is attached.
- Where m or n appears in these messages, a number will appear in the actual message.
SCSI channel code (Z)
|
Description
|
---|---|
1
|
Channel 1 |
2
|
Channel 2 |
3
|
Channel 1 & 2 |
4
|
Channel 3 |
5
|
Channel 1 & 3 |
6
|
Channel 2 & 3 |
7
|
Channel 1, 2, & 3 |
8
|
Channel 4 |
9
|
Channel 1 & 4 |
A
|
Channel 2 & 4 |
B
|
Channel 1, 2, & 4 |
C
|
Channel 3 & 4 |
D
|
Channel 1, 3, & 4 |
E
|
Channel 2, 3, & 4 |
F
|
Channel 1, 2, 3, & 4 |
Additional information
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
UID
ibm1MIGR-40379