Download
Version
2.51.0411.0
Release Date
12 January 2011
Downloadable File
| File link | File size | File description |
|---|---|---|
| 555,019 | eGatherer for Microsoft Windows |
Abstract
IBM e-Gatherer is a program that collects configuration information from your computer to help with the diagnosis of problems reported to IBM.
Download Description
Installation instructions (Windows)
- Download e-Gatherer.
- When prompted, type the file path of the directory where you want to save the e-Gatherer executable program file. For example: C:\My Download Files
- Double-click on the file to run the e-Gatherer program. At the DOS window type Y to accept the terms and conditions of the disclaimer.
- When the progress bar indicates that the e-Gatherer program has completed it's information gathering operation, close the DOS window.
- When e-Gatherer has successfully executed, an output file is generated. This file resides in the same directory as your e-Gatherer program file. The name of this output file takes the form IBM-xxxxxxx-ABCDEFG.eg2 where:
"xxxxxxx" denotes a seven digit machine type number and
"ABCDEFG" denotes the serial number of your system.
This output file contains all of your system's configuration information. - Attach this output file (IBM-xxxxxxx-ABCDEFG.eg2) to an e-mail and send this e-mail back to IBM's support center.
Related downloads
IBM Dynamic System Analysis (DSA)
Off
Document Location
Worldwide
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Document Information
Modified date:
27 September 2013
UID
ibm1MIGR-4R5VKC