Troubleshooting
Problem
401 Unauthorized Outbound AS2 failed in the HTTP Client POST Service
Symptom
When sending outbound AS2 message to Sterling Collaboration Network or Sterling VAN, the HTTP Client POST Service step shows an Error.
Error Message1. Error message found in Status Report Info:
Name:
AS2SendAndProcessSyncMDN Instance ID:2996004 Service Name: HTTP Client POST
Service
HTTPClientPostService resumed with error.
HTTPClientAdapter [HTTPClientAdapter]
ServiceStartTime [2010-06-29
09:40:16.848]
ServiceEndTime [2010-06-29 09:40:18.603]
SessionToken
[HTTPClientAdapter_HTTPClientAdapter_node1_127781881647311:48483
HTTP Status Code: 401
HTTP Reason Phrase: Unauthorized
2. Please also take a look at the Document Info for the same step of the HTTP Client POST Service and click each links to see any additional error messages that may be produced by your own network or trading partner's network.
Resolving The Problem
Http 401 Unauthorized message for the AS2 communication means that you are trying to connect to a network that requires login credentials either on your side or your trading partner's side and either the provided login credential is missing or incorrect.
Please verify with the trading partner on the login credentials and also verify with your network team as well.
Historical Number
NFX9511
Product Synonym
[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix
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Document Information
Modified date:
14 November 2019
UID
swg21551592