Linking Red Hat entitlements from your IBM Cloud Paks

IBM Cloud Pak® solutions can include entitlement to use Red Hat® OpenShift® Container Platform, Red Hat Enterprise Linux® CoreOS (RHCOS), and Red Hat Enterprise Linux (RHEL). To access these entitlements, you must link your IBM Cloud® Paks to your Red Hat account. You can link your IBM Cloud Pak to its Red Hat entitlement through IBM Passport Advantage.

Important: Red Hat OpenShift Container Platform 4.x clusters are automatically registered to the Red Hat OpenShift Cluster Manager (OCM) after they are created and are subscribed to a limited 60-day Red Hat OpenShift Container Platform evaluation subscription. Linking your entitlement is one step towards making sure that you're on the production version of Red Hat OpenShift Container Platform. The other is editing the cluster subscription settings in OCM to attach the IBM Cloud Pak production version of your Red Hat OpenShift Container Platform entitlements. For more information about configuring your cluster, see Cloud Pak OpenShift Clusters Using Evaluation Entitlements.

Complete the following procedure to access your Red Hat entitlements:

  1. Go to the IBM Passport Advantage Online tab at IBM Passport Advantage, click Sign in to your PAO Site, and log in with your IBMid.

    Notes:

    • The Customer Primary Contact name on your IBM order is passed to Red Hat to accept the Red Hat terms and conditions and link entitlements, then are tied to that Red Hat account number.
    • If your company has multiple sites, an extra Sign in screen appears for you to select a specific company site number.

  2. On the Passport Advantage Online page, click Download Software.

  3. On the Software downloads page, confirm your Site Name and Site number and enter your IBM Cloud Pak part number in the search field, then press Enter. You can find your IBM Cloud Pak part number in your Proof of Entitlement (POE) document. If you do not have your specific part number handy, or, if you have more than one IBM Cloud Pak that you want to link, search for Cloud Pak.
  4. Scroll over the product name of the IBM Cloud Pak that has the entitlement that you want to link, a View more link appears. Click View more for that IBM Cloud Pak.

  5. Verify the IBM Cloud Pak product description and click Continue.

    Important: Do not change or enter data in the Version, Operating System, or Language fields.

  6. Locate the Link with Red Hat heading in the Specification section. Click the order number that corresponds to the order number that you want to link your entitlement to. Click Okay to navigate away from Passport Advantage Online to the Red Hat login page to map your IBM entitlement to your Red Hat account. Previously linked orders show up under the Red Hat account row under Specifications.

    Important: Do not click Container Install or Software downloads. These are not part of the entitlement linking process.

  7. On the Red Hat login page, either log in with your existing Red Hat account, or create a new account. You must have a Red Hat account to access the OpenShift Cluster Manager. You do not need a paid Red Hat subscription entitlement to access any IBM® offering.

  8. On the Red Hat Review order summary page, verify that the information is correct and click Next.
  9. On the Red Hat Link your Red Hat Account page, select Assign the Red Hat subscriptions to this Red Hat account and link my IBM order, accept the Enterprise agreement terms, then click Confirm.

A message appears confirming that your Red Hat account is linked with your IBM Order. Your entitlement is now accessible. You can link additional orders on the Software downloads page of Passport Advantage Online by clicking the SDMA tab in your browser.

For more information about viewing and managing your Red Hat subscriptions, see the Red Hat Customer Portal page.

If these steps do not resolve your Red Hat product entitlement issues, contact IBM eCustomer Care.