To workload management, work is a demand for service, such as a batch job, an APPC, CICS®, DB2®, or IMS™ transaction, a TSO/E logon, a TSO/E command, or a SOM request. All work running in the installation is divided into workloads. Your installation may already have a concept of workload. A workload is a group of work that is meaningful for an installation to monitor. For example, all the work created by a development group could be a workload, or all the work started by an application, or in a subsystem.