IXC407W
XCF IS UNABLE TO CONTINUE: WAIT STATE CODE: 0A2 REASON CODE: 00C XCF HAS LOST ACCESS TO THE EXTERNAL CLOCK. IF YOU RESTART THIS SYSTEM, ALL OTHER SYSTEMS IN THE SYSPLEX WILL BE PLACED IN A WAIT STATE. RESTART THIS SYSTEM TO CONTINUE.

Explanation

This system lost access to the cross-system coupling facility (XCF) external time reference (ETR) clock. Either the ETR clock failed, or this system's connection to the ETR clock failed. All systems in the sysplex must use the same ETR clock.

If this message appears on every system in the sysplex, the problem is with the ETR clock itself.

System action

The system enters a restartable wait state X'0A2'. If this system is not removed from the sysplex, the other systems will fail. The system writes a machine check record for the ETR failure.

Operator response

Contact hardware support.

System programmer response

Do the following:
  • If this message appears on every system in the sysplex, there is a problem with the ETR clock itself. Decide which system in the sysplex you want to keep up and respond to message IXC407W on that system by restarting it. The restarted system removes all other systems from the sysplex. All the other systems enter a nonrestartable wait state.
  • If this message is not issued on every system in the sysplex, the problem probably involves this system's connection to the ETR clock. You can keep either this system running or all the other systems running. If you want to keep just this system going, ask the operator to restart it.
In either case, ask the operator to do one of the following:
  • Restart this system.

    If the ETR clock is not synchronized when this system is restarted, this system will remove all other systems from the sysplex. All the systems will enter a nonrestartable wait state.

    If the ETR clock is synchronized, this system will rejoin the other systems in the sysplex.

  • Do not restart this system.

    If this system is not restarted, another system in the sysplex issues message IXC402D. RESET this system, and reply DOWN to message IXC402D on the other system.

After the ETR clock is fixed, reIPL this system into the sysplex.

Source

Cross System Coupling Facility (SCXCF)

Routing code

1, 2, 10

Descriptor code

1