Finding out why a CICSPlex SM event occurred

This example shows you how to investigate what caused a real-time analysis event notification RTDPAY01 to be issued.

  1. If the current context isn't PLXPROD1, change the Context field on the main menu to PLXPROD1 and click Set.
  2. From the main menu, click Real Time Analysis (RTA) outstanding events to display the RTA outstanding events tabular view.
  3. This view will show you that the CONNSTATUS value of the connection has triggered the event and that its current value is RELEASED. This might tell you all you need to know. If it doesn't, you can investigate further as described in the remaining steps of this example.
  4. Look at the associated evaluation definition. To access this:
    • From the main menu, click Administration > RTA analysis point monitoring > Evaluations to display the Evaluation definitions tabular view.
    • Click theName field of the entry you are interested in to display Evaluation definitions detailed view.

      From this view, you can see that event RTDPAY01 is triggered when the value of the CONNSTATUS field in the CONNECT resource table is not ACQUIRED. (The Field being evaluated field is CONNSTATUS, the Evaluation logical operator field is NE (meaning not equal to); and the Evaluation data value field is ACQUIRED).

  5. Next, you could look at the ISC/MRO connections view (CONNECT object):
    • From the main menu, click ISC/MRO connections to display the ISC/MRO connections tabular view.
    • If necessary, change the Scope field to CICSPT01 and click Refresh.
    • TheISC/MRO connections tabular view displays a list of connections for CICS® system CICSPT01