Activating the EmailService task in Task Planner

The EmailService task runs the jobs that send email and SMS notifications as defined within work flows. This task must be active if you want all notifications to be sent automatically by Identity Governance and Intelligence.

1. Select Task Planner in the Administration Console.
2. Select Manage > Tasks.
3. Scroll the list of tasks until you find EmailService. If the task is active, , no further steps are necessary and you can exit Task Planner. If the task is not active, , you must take these steps to activate it.
   1. Select Settings > Scheduler in Task Planner.
   2. Select Singleton from the list of schedulers and click Actions > Synchronize.
   3. Return to Manage > Tasks and check that EmailService is active. If the task still shows not active, select it and click Actions > Start.