Ad hoc tasks
Certain templates are preconfigured for using ad hoc tasks when you are working with the global process monitoring model (deprecated).
Ad hoc tasks are work items that business users (who interact with dashboard spaces) can create extemporaneously that are not initially part of a modeled process flow. Ad hoc tasks can be within the context of a process (subtask), outside the context of a process (follow-on task), or just a one-time task. When an ad hoc task is a subtask to a modeled task, it must be completed before the parent task can be considered "complete". The creation of ad hoc tasks indicates that the related process flows should be evaluated for efficiency.
What IBM® Business Monitor can do with ad hoc tasks is provide support to operations analysts and team managers so they can view ad hoc tasks in the context of other (modeled) tasks and gather data to help determine where process improvements are needed.
- Visual indicators that distinguish ad hoc task data from modeled task data.
- Icons to display task status, such as In Progress, Canceled, Completed, and so forth.
- Ability to open and act on tasks in the My Tasks widget by selecting the related instances in the Instances widget.
- Inline filtering on any column heading that is a number or string* data type.
- Ability to drill down into the step execution level or to see how the ad hoc task is related to other tasks in a parent or child context.
- Hypertext breadcrumb trail provided when drilling down to quickly navigate up to parent monitoring contexts.
Templates
There are two templates that have been preconfigured to work with the global process monitoring model (deprecated) to demonstrate ad hoc task support. The Initiating Process Improvements template focuses on the role of an Operations Manager (for process improvements) and the Managing My Teams Tasks template focuses on the role of a Business Manager (for task assessments).