Configuring the video and audio viewer (FileNet® P8 only)
About this task
You can configure the IBM® Content Navigator video viewer to allow your users to view and stream videos and audio files. Additionally, users can create bookmarks at any point in the video.
For all video formats (.mov, .avi, .h264), it is recommended that you transcode the video file to an MP4 file before you upload. This action enables instant playback because MP4 files are natively supported by all browsers, therefore MP4 files do not need transcoding.
- MP4, video/mp4
- M4V, video/x-m4v
- MOV, video/quicktime (When the Quicktime file contains h.264 video and AAC audio streams.)
- Web M, video/webm (Chrome and Firefox support WebM natively. There is limited support in Edge and Internet Explorer 11, and extra configuration is required, which you can find in the Microsoft documentation. Safari does not support WebM.)
- MP3, audio/mpeg
- MP4, audio/mp4 (Content Navigator assumes that the MP4 is a video file and will try to display a video thumbnail. Since this is an audio file, a thumbnail is not displayed.)
- M4A, audio/x-m4a
- M4B, audio/x-m4b (Internet Explorer 11 does not support playback of M4B files.)
Playback for files over the 2 GB cache limit might not work properly. Videos that are not DASH optimized are played as they are being downloaded to the browser cache. This can cause issues during playback.
When installing and deploying IBM Content Navigator to WebSphere Application Server using the configuration tool, the files on a high availability system might have cached static files on the system. In this case, the video.js files will be missing because the server has cached the directory. Therefore, a system administrator must clear the cache on WebSphere Application Server. For instructions on how to clear the cache, see https://www-01.ibm.com/support/docview.wss?uid=swg21978198.
To view videos in IBM Content Navigator, transcode them to MP4 format by completing the following steps: