Data privacy and IBM Tealeaf CX

As IBM® Tealeaf® CX captures and processes data, the private or personal information of the people who visit your web site can be changed, masked, or removed.

IBM Tealeaf has three points of privacy management where it can change, mask, or remove private or personal information. Each point of privacy management has distinct features, uses, and best practices associated with it.

Information in the following sections describe how privacy is handled in each privacy management area of the IBM Tealeaf system.

Note: IBM Tealeaf and the IBM Tealeaf CX system do not host or otherwise manage the personal data of visitors to your web application. During implementation and usage of IBM Tealeaf, you must determine how to comply with any local privacy laws that apply. Seek guidance from your own counsel on privacy law compliance.