Unit reference code tables
Use the information in this section, along with the unit reference code (URC) obtained from the ipr error log, to determine which maintenance analysis procedures (MAPs) to use.
| URC | Description text | Service action | Failing items |
|---|---|---|---|
| 102E | Out of alternate sectors for disk storage | Exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
| 3002 | Addressed device failed to respond to selection | Exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
| 3010 | Disk device returned wrong response to IOA | Exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
| 3020 | Storage subsystem configuration error IOA detected a SAS fabric configuration error |
Perform MAP 3350 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 3029 | A device replacement has occurred | No action required. | |
| 3100 | Device bus error | A SAS fabric error occurred. Perform MAP 3350. | |
| 3109 | IOA timed out a device command | Perform MAP 3350. | |
| 310D | Logical block reference tag error detected by the IOA Logical block guard error detected by the IOA |
Controller T10 DIF host bus error. Perform MAP 3350. | |
| 3400 | Device, I/O Adapter, Any device on I/O bus, Signal cables | Exchange the failing items in the Failing Items list one at a time. | Device, I/O Adapter, Any device on I/O signal cables |
| 4010 | Incorrect connection between cascaded expanders | Perform MAP 3342 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4020 | Connections exceed IOA design limits | Perform MAP 3343 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4030 | Incorrect multipath connection | Perform MAP 3344 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4040 | Incomplete multipath connection between IOA and enclosure | Perform MAP 3344 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4041 | Incomplete multipath connection between enclosure and device | Perform MAP 3346 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4050 | Enclosure does not support a required multipath function | Perform MAP 3348 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4060 | Multipath redundancy level got worse | Perform MAP 3353 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 4061 | Multipath redundancy level got better | No action required. | |
| 4080 | IOA exceeded maximum operating temperature | Perform MAP 3495 for a PCIe2 or a PCIe3 controller. | |
| 4085 | Service required | Perform MAP 3490. | |
| 4100 | Hard device bus fabric error | Perform MAP 3352. | |
| 4101 | Soft device bus fabric error | Perform MAP 3352. | |
| 4102 | Device bus fabric performance degradation | Perform MAP 3490. | |
| 4110 | Unsupported enclosure function | Perform MAP 3345. | |
| 4120 | SAS cable VPD cannot be read | Perform MAP 3461 for a PCIe2 or a PCIe3 controller. | |
| 4121 | Configuration error, required cable is missing | Perform MAP 3461. | |
| 4123 | Configuration error, invalid cable vital product data | Perform MAP 3461. | |
| 4170 | Scatter list tag / sequence number error Logical block sequence number error on IOA to Host transfer |
Controller recovered T10 DIF host bus error. Perform MAP 3390 | |
| 4171 | Recovered scatter list tag / sequence number error Recovered logical block sequence number error on IOA to Host transfer |
Controller T10 DIF host bus error. Perform MAP 3390 | |
| 7001 | IOA sector reassignment successful | If three 7001 messages have occurred for the same disk drive location, then exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
8008 |
Permanent cache battery pack failure Impending cache battery pack failure |
Perform MAP 3300. | Cache battery pack |
8009 |
Permanent cache battery pack failure Impending cache battery pack failure |
Perform MAP 3300. | Cache battery pack |
| 8150 | Permanent IOA failure | Exchange the failing items in the Failing Items list one at a time. | I/O adapter |
| PCI bus error | If two errors have occurred for the same I/O adapter in 24 hours, exchange the failing items in the Failing Items list one at a time. | Any device on I/O signal cables | |
| 8151 | IOA microcode error | Update adapter microcode. See Updating the controller microcode. If the problem is not resolved, exchange the failing items in the Failing Items list one at a time. | I/O adapter |
| 8157 | IOA error requiring IOA reset to recover | If two 8157 messages have occurred for the same I/O adapter location, exchange the failing items in the Failing Items list one at a time. | I/O adapter |
| 9000 | IOA reserved area data check | Perform MAP 3390 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9001 | IOA reserved area invalid data pattern | Perform MAP 3337 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9002 | IOA reserved area LRC error | Perform MAP 3390 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9008 | IOA does not support functions expected by devices | Perform MAP 3330 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9020 | Array missing two or more devices with only one device present | Perform MAP 3311 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9021 | Array missing two or more devices with two or more devices present | Perform MAP 3311 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9022 | Exposed array is missing a required device | Perform MAP 3311 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9023 | Array members not at required physical locations | Perform MAP 3312 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9024 | Array not functional due to present hardware configuration | Perform MAP 3390. | |
| 9025 | Disk unit is not supported at its physical location | Perform MAP 3310. | |
| 9026 | Array not functional due to present hardware configuration | Perform MAP 3390. | |
| 9027 | Array is missing a device and parity is out of sync | Perform MAP 3313 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9028 | Maximum number of arrays already exist | Perform MAP 3390 for a PCI-X or PCIe controller or <MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9029 | Incorrect hardware configuration change has been detected | Perform MAP 3390 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9030 | Array no longer protected due to missing or failed disk unit | Perform MAP 3310 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9031 | Array protection temporarily suspended, protection resuming | Perform MAP 3310 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9032 | Array exposed but still protected | Perform MAP 3310 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9040 | Array protection temporarily suspended, protection resuming | No action required. The array is synching. Wait until the synch is complete. | |
| 9041 | Array protection temporarily suspended | Background array parity checking detected and errors corrected. Perform MAP 3390 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9042 | Corrupt array parity detected on specified device | Perform MAP 3390 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9054 | IOA resources not available due to previous problems | Perform MAP 3321 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9060 | One or more disk pairs are missing from an array | Perform MAP 3311 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9061 | One or more disks are missing from an array | Perform MAP 3311 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9062 | One or more disks are missing from an array | Perform MAP 3311 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9063 | Maximum number of functional arrays has been exceeded | Perform MAP 3390 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9073 | Invalid multi-adapter configuration | Multiple controllers connected in an invalid configuration. Perform MAP 3340 | |
| 9074 | Multiple controllers are not capable of similar functions or of controlling the same set of devices | Perform MAP 3341 for a PCIe2 or a PCIe3 controller. | |
| 9075 | Incomplete multipath connection between IOA and remote IOA | Perform MAP 3349 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9076 | Configuration error, missing remote IOA | Missing remote controller. Perform MAP 3347 | |
| 9081 | IOA detected device error | Exchange the failing items in the Failing Items list one at a time. | Disk drive, I/O adapter |
| 9082 | IOA detected device error | Exchange the failing items in the Failing Items list one at a time. | Disk drive I/O adapter signal cables backplane any device on I/O signal cables |
| 9090 | Disk unit has been modified after the last known status | Perform MAP 3333 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9091 | Incorrect hardware configuration change has been detected | Perform MAP 3333 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| 9092 | Disk unit requires initialization before use | Perform MAP 3334 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| FF3D | Soft IOA error recovered by the IOA Soft PCI bus error recovered by the IOA |
If 10 FF3D messages have occurred for the same I/O Adapter physical location within a week, then exchange the failing items in the Failing Items list one at a time. | I/O adapter |
| FFF3 | Disk media format bad | Perform MAP 3335 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. | |
| FFF4 | Disk device problem Command to logical unit failed Device microcode is corrupt Data transfer overlength error Data transfer underlength error |
Exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
| FFF6 | Failure prediction threshold exceeded | Exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
| Device hardware error recovered by the device
Device hardware error recovered by the IOA |
No action required. | ||
| FFF7 | Media error recovered by IOA rewrite procedures
Media error recovered by device rewrite procedures |
No action required. | |
| FFF9 | Soft media error. Sector reassignment recommended
Device sector reassign successful |
No action required. | |
| FFFA | Undefined device response recovered by the IOA | If 10 FFFA messages have occurred for the same disk drive location in a one-week time period, then exchange the failing items in the Failing Items list one at a time. If the problem is not resolved, perform MAP 3351. | Disk drive |
| FFFB | SCSI bus was reset | No action required. | |
| FFFC | Logical block guard error recovered by the device Logical block reference tag error recovered by the device |
Device recovered T10 DIF device bus error. Perform MAP 3350. | |
| FFFD | Recovered logical block reference tag error detected by the IOA Logical block guard error recovered by the IOA |
Controller recovered T10 DIF device bus error. Perform MAP 3350. | |
| FFFE | Soft device bus error recovered by the IOA | If 10 statistical FFFE messages have occurred for the same disk drive location in a one-week time period, perform MAP 3350 for a PCI-X or PCIe controller or MAP 3450 for a PCIe2 or a PCIe3 controller. |
