Restoring your dashboard after a service update or interruption
IBM® Storage Insights is an off-premises, IBM Cloud® service, so IBM updates and manages it for you. In some cases, when the service resumes after an update or interruption, you might need to manually restart your data collectors to resume streaming metadata to your dashboard.
About this task
If your data collectors are not operational after a service update or interruption, metadata won't be collected or sent to your dashboard. Additionally, if your instance does not receive a signal for a period greater than 10 minutes, a warning message is generated. The purpose of the warning message is as follows:
- To make you aware that the data that is represented in the GUI might not be up-to-date
- To investigate whether the connection between your data center and the GUI is still active
Procedure
Complete these steps for each inactive data collector to reestablish a connection to your dashboard:
Results
- From the Configuration menu, click Data Collectors.
- Click Upgrade All.
If you encounter issues and can't complete the upgrade, you might have to download and install the latest version of the data collector. For more information, see Resolving upgrading issues.