Monitoring recommended actions in the Advisor

Use the Advisor page to view, evaluate, and manage events that include a recommended action. Review the recommended actions to understand how to address potential problems in your environment.

For each event that includes recommended actions, you can view details such as the severity, the time it occurred, the device, and the internal resource on which it occurred. You can acknowledge recommended actions, and create reports about them. You can approve or decline the request to add the storage device to your environment. You can also use the filter tags on the upper part of the dashboard to quickly filter your recommended actions.

Viewing recommended actions

To view lists of recommended actions, complete the actions in the following table:

View recommended actions for Steps
All monitored devices Click Insights > Advisor.
A specific monitored device
  1. From the Resources menu, click Block Storage Systems, File Storage Systems, or Object Storage Systems.
  2. Right-click a storage system in the list and click View Details.
  3. Click Advisor in the General section.
Approval requests for IBM Storage Virtualize storage systems When an IBM Storage Virtualize storage system is integrated with IBM® Storage Insights by using Call Home with cloud services, a request to approve it for monitoring is displayed.
  1. Click Insights > Advisor.
  2. Depending on the request, complete the following actions:
    • To approve the request, click Approve. After a storage system is approved, all the same metadata collection and monitoring features that were available with a data collector are also available through the Call Home with cloud services connection.
    • To decline the request, click Decline. If you decline the request, the storage system is not monitored. You can access the Advisor page again to approve the request at any time.

Customizing the lists of recommended actions

Click the filter tags on the upper part of the page to quickly filter your recommended actions by severity or acknowledgment status. To show recommended actions of a particular severity or status,click the appropriate tag. The tag is displayed in color. To hide those recommended actions, click the tag again. The tag is displayed without color.

For example, to show only recommended actions that have an error or warning severity, click Error and Warning. The Error and Warning tags are active and are displayed in color, as shown in the following screen capture:

Filter tags on the Notifications dashboard

You can also use the list of recommended actions to filter actions, sort rows, and show, hide, and reorder columns. For more information about customizing the list of recommended actions, see Filtering lists, Sorting lists, and Showing, hiding, and reordering columns in lists.

Viewing details of recommended actions

To view the details of a recommended action, double-click the recommended action. The recommended action details are displayed in a pane.

Click another recommended action to display its details. Alternatively, click the close icon Close event icon.

Exporting recommended actions

You can export recommended actions from the table that displays the recommended actions to a file. For more information about exporting information to a file, see Exporting information to a file.

Types of recommended actions monitored

You can monitor all the Call Home events with recommended actions that are sent by devices to IBM.

Restriction: You might see some events in the element manager or management GUI of your device that are not displayed in IBM Storage Insights. Those events are not displayed because devices don't send all events to IBM Storage Insights.