Adding and removing users

Adding a user

To add a single user, complete the following steps:

1. In the menu bar, hover over your user name and click Manage Users.
2. On the My IBM website, click Manage for IBM Storage Insights.
3. Click Manage users.
4. Click Add new user.
5. Provide a first name, last name, and email address or IBM ID. Typically, the email address and IBM ID are identical.
6. Assign the Subscription administrator or License user role to determine their level of access in IBM Storage Insights. For more information about roles, see Roles and access rights.
7. Click Submit.

Adding multiple users

To add multiple users at the same time, complete the following steps:

1. In the menu bar, hover over your user name and click Manage Users.
2. On the My IBM website, click Manage for IBM Storage Insights.
3. Click Manage users.
4. Click Add multiple users.
5. Download the CSV (comma-separated values) sample file.
6. In the CSV file, include information about the users that you want to add. For each user, you must provide a first name, last name, and email address or IBM ID. Typically, the email address and IBM ID are identical. You must also assign the Subscription administrator or License user role to determine their level of access in IBM Storage Insights.
   • If you're viewing the CSV file as a spreadsheet, enter information about each user in the appropriate columns. To assign the Subscription administrator role, type x in the Admin column for the user; to assign the License user role, type x in the User column.
   • If you're viewing the CSV as a text file, include information about each user on separate lines. Use the following format:

     "First_name","Last_name","Email or IBMid",User,Admin,Status

     Where:

     • User represents a License user.
     • Admin represents a Subscription administrator.
     • Status is set to Active or Inactive.

     For example, to add Jane Doe with the Subscription administrator role and John Doe with the License user role, include the following information:

     "Jane","Doe","username@example.com",,x,Active
     "John","Doe","username2@example.com",x,,Active
     

   For more information about roles, see Roles and access rights.
7. To upload the updated CSV file, click Select file and follow the prompts.
8. Click Submit.

To see how it's done, watch the following short video.

Removing users and assigning roles

• To remove a user, expand the user information and select the remove action. When users are removed, they will no longer have access to IBM Storage Insights.
• To change the role of a user, you must first remove the user. Then, re-add the user and assign the new role. You can also open a support case at https://www.ibm.com/mysupport/ to request a role change.