About the Platform Service

The Platform Service component provides IoT device connectivity, IoT data filtering and mapping, and device management tools.

The Platform Service acts as an IoT device message broker for device registration, IoT data management, and IoT device management. Platform Service provides secure communication to and from your devices by using MQTT and TLS.

Platform Service is built on the following key areas:

• Connection Management - Connect and control IoT devices.
• Data Management - Use logical interfaces to normalize, transform, and review device data for use with the Maximo Monitor components and other services.
• Risk Management - Configure secure connectivity and architecture with access control for users and applications.

Limitations

The following limitations apply to the Platform Service when used with Maximo Monitor:

• The Platform Service requires one logical interface per event type for each device type. If a logical interface maps two or more events, the Event Type field will be blank in the device type table in the data lake. Important: Thing type interfaces are not supported.
• If two different logical interfaces map the same property but with different data types, unexpected behavior, including data loss might occur.
• To rename a logical interface property, you must use the interfaces API to deactivate the logical interface, update the property and then activate the logical interface.
• The Platform Service logical interface array JSON type is not supported.

For more information about these limitations, and workarounds for potential corresponding issues, see the Storing data troubleshooting section.

Accessing the Platform Service UI

You can create devices, device types, and logical interfaces from the Connect page. From the side menu, select Connect.

To access the Platform Service dashboard, click Open Platform Service application from the Connect page. Use the Platform Service dashboard for activites such as setting up access control and creating rules and actions.

Managing Platform Service access

From the Platform Service members page, you can control and manage access to your Platform Service organization. You can add users by adding, inviting, or importing them. You can also give different levels of access to your users by assigning roles.

For more information, see Managing user access.