Work Execution Work Centers
As a maintenance technician, you can use the Work Execution Work Center on a desktop computer or mobile device to manage all planned assignments that are assigned to you by your supervisor. You can view the planned material and planned tools that are available to complete those assignments.
After your supervisor assigns work to you, you can view the details of the work. Assignments are organized by emergency, corrective, and preventive work types, from priority 1 to priority 4, and then by the overdue status. Custom work types and priority values are also listed after the emergency, corrective, and preventive work types. You can view and filter your open assignments by date to determine which assignments are overdue, due today, and due tomorrow. You can also plan your work over the next three days.
When you select Start to begin work on an assignment, the progress of the assignment is monitored by your supervisor. If you stop work on an assignment, the assignment is returned to the supervisor to reassign to another technician. When you complete the assignment, the assignment is returned to the supervisor to review and close the work.
You can view key performance indicators (KPIs) that shows the average time that it takes to complete emergency work that is assigned to you and also overdue work items based on their target start date.