Enabling and disabling unified messaging

The Active Directory Adapter can manage the Exchange Unified Messaging setup on Active Directory account with the Exchange 2010 environment.

Before you begin

The following components of unified messaging must exist:
  • A UM dial plan. If you need information about creating a dial plan, go to the Microsoft TechNet website. Search on UM dial plan.
  • A UM mailbox policy. If you need information about creating a mailbox policy, go to the Microsoft TechNet website. Search on UM mailbox policy.
Note: Creating and modifying a dial plan, or a UM mailbox policy is beyond the scope of the Active Directory Adapter.
The Active Directory Adapter service must be running under and administrator account.

About this task

Only a MailBox enabled user is able to use the feature of Unified Messaging. When you enable a user for Unified Messaging (UM), a default set of UM properties is applied to the user. The user can then use the Unified Messaging features.

Procedure

  1. Log on to IBM® Security Identity Manager.
  2. Click Manage Users.
  3. Click Search.
  4. Select the user you want to enable unified messaging for and expand the menu.
  5. Click Request accounts.
  6. Select Active Directory Profile as the Service type and click Search.
  7. Select as service name and click Continue.
  8. Click Mailbox.
  9. At the Unified Messaging Mailbox Policy field, click Search and select a mailbox policy.
    This example represents a typical mailbox policy.
    “CN=TestPolicy,CN=UM Mailbox Policies,CN=Exchange First Organization,
CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=orion,DC=com”
    Note: To disable unified messaging, clear this field.
  10. In the UM Addresses (Extensions) field, type the UM address that was created for the user.
    It must contain the same number of digits that is specified in the mailbox dial plan. Special characters cannot be used in the address.
  11. Click Add.
  12. Click Continue.
  13. Select password and schedule options that you want to change and click Submit.
  14. Click Close.

What to do next

If you disabled unified messaging for the mailbox of a user, you must reconcile the user. For information about service reconciliation, see the IBM Security Identity Manager product documentation.