IBM Performance Management

Configuring the Microsoft Exchange Server agent

You must configure the Monitoring Agent for Microsoft Exchange Server to monitor the availability and performance of Exchange Servers.

Before you begin

Before you configure the agent, ensure that you complete the following tasks:

About this task

You can start the Microsoft Exchange Server agent after the agent is installed. However, manual configuration is required to view data for all the agent attributes.
  • Creating users
    You can create a user for the agent on the Exchange Server manually or by running the New User utility. You must create the user on each Exchange Server that you want to monitor.
  • Assigning administrator rights to the Exchange Server user
    The user that you created for the Microsoft Exchange Server agent must be a domain administrator with full administrator rights on Microsoft Exchange Server. The administrator rights are required to access the Microsoft Exchange Server components.
  • Making the Exchange Server user a local administrator
    To access the Exchange Server data, the user that you created for the Microsoft Exchange Server agent must be a local administrator of the computer where the Exchange Server is installed.
  • Configuring the Exchange Server for reachability
    To verify reachability, the Microsoft Exchange Server agent sends an email message to the server, and measures the amount of time to receive an automated response. Before you start the agent, you must configure the Exchange Server to automatically respond to email messages.
  • Configuring the agent to run under the domain user
    By default, the Microsoft Exchange Server agent is configured to run under the local user. The agent must be run under the domain user that you created.
  • Configuring the agent locally
    You can configure the agent locally by using the IBM Performance Management window.
  • Configuring the agent by using the silent response file
    The silent response file contains the agent configuration parameters with default values defined for some parameters. You can edit the silent response file to configure the agent with different values for the configuration parameters.
  • Configuring local environment variables for the agent
    You can configure the local environment variables for the Microsoft Exchange Server agent to enable or disable event throttling for duplicate events.