Granting permission to write to the temp directory

If an import process fails because the system cannot find the path specified, modify permission settings for the temporary directory that the operating system uses during the import process.

Complete the following steps that are appropriate for your operating system:

• Windows Vista or Windows 7
  1. From the Start menu, click Control Panel > Administrative Tools > Services.
  2. Select the properties for the Process Center service.
  3. On the Log On tab, browse for a local user who has permission to write to the temp directory.
  4. Enter the appropriate password.
  5. Apply your changes and then restart the service.
• AIX, Linux, or Solaris
  1. Issue either of the following commands:
     • chmod 777 /tmp
     • chmod a+rwx /tmp
  Important: If your company has a security policy that requires you to change the password on your machine periodically, you must remember to also change your password in the Process Center service properties.