Installing Reporting Services by using silent mode

Silent installation, also known as unattended installation, uses a response file to automate the installation process. No user interaction is required.

Before you begin

Review your target environment to ensure that it meets the hardware and software requirements for Jazz™ for Service Management and its related software. See Hardware and software requirements.
Decide whether to install as a root user or non-root user, see Installing as a root user or non-root user.
Download and extract the platform-specific installation media for the following software: Jazz for Service Management, IBM® WebSphere® Application Server, Reporting Services, IBM DB2® Enterprise Server Edition if not already installed and download the TCRCognos image:3.1.3.0-TIV-JazzSM-TCR-COGNOS-<platform>.tar.gz along with media file downloads. See Setting up a local file system for a custom installation.
In a single server installation, ensure that you have silently installed the Cognos® Content Store and application serving environment for Reporting Services. See Silently creating the Cognos Content Store.
In a two-server installation, ensure that you have set up the following components:
- On the database server, ensure that you have created the Cognos Content Store. See Silently creating the Cognos Content Store or Creating the Cognos Content Store from the command line.
- On the application server, ensure that you have silently installed the application serving environment for Reporting Services. See Silently installing the Reporting Services.
  Note: To install Reporting Services application serving environment only, ensure that you exclude keys related to Cognos Content Store in the install_jazzsm_was_fullprofile_response.xml file.
  
  Note: Refer Response file for silent installation for Reporting Services upgrade.
- On the application server, ensure that you have installed the DB2 data server client, so that it can connect to the DB2 database on the database server. See Installing IBM Data Server drivers and clients in the IBM DB2 Information Center for Linux, UNIX, and Windows.

About this task

If the installation fails, Reporting Services leaves the log files and removes all other files that were created during the installation attempt. After removing the folder, you can install Reporting Services into the same location again.

On Windows systems: To perform this task, you must belong to the Administrators group or be an Administrator.

Important:

After the installation, do not manually change the owners of or permissions to Reporting Services directories and subdirectories.
The Reporting Services installation program supports both, inplace update from earlier versions of Reporting Services and fresh installation of Reporting Services to Version 3.1.2.0.

Procedure

Open the command window, and change to the Install_Imgs_Home/TCRCognos directory. Run the installation program as follows:

./install.sh -i silent -f Install_Imgs_Home/TCRCognos/TCR_sample_response.txt

install.bat -i silent Install_Imgs_Home\TCRCognos\TCR_sample_response.txt

See Updating Reporting Services by using silent mode.

Results

After the installation, the following directories are created:

Reporting Services installation directory, by default, JazzSM_HOME/reporting for UNIX systems and JazzSM_HOME\reporting for Windows.

What to do next

Install Dashboard Application Services Hub and integrate with Reporting Services, if Dashboard Application Services Hub is not already installed.
Verify the Reporting Services installation. See Verifying the Reporting Services installation.