Why can't I open Planning Analytics Workspace in a browser?

If you can't access Planning Analytics Workspace in a browser or your Planning Analytics Workspace services aren't starting up, check your browser for one of the following messages.

Symptoms

One of the following messages appears in your web browser:

  • "Planning Analytics Workspace is unavailable. Try again in a few minutes"
  • "This site can't be reached"

What to do

Note: All PowerShell commands must be run from an elevated PowerShell session.
  1. Make sure that Docker is up and running. Type the following command in a PowerShell window:
    - start-service docker
  2. Check your Windows Services to make sure "Docker Engine" is running.
  3. In a PowerShell window, navigate to the Planning Analytics Workspace installation directory, and type in the following command.
    ./scripts/paw.ps1

What to do next

If the issue persists or if the script returns an error, see How do I handle errors when I run the start script?.