Managing access requests

Use this task view and manage requests that have been assigned to you.

Procedure

  1. Navigate to your user launchpad.
  2. Click the Task manager tab.
    It displays a high-level statistical summary of the requests actioned by the logged-in user on the Requests for approval tab with the request number, requester, access name, access type, status, request date, last action date, and actions.
  3. Click the request that you want to act on.
    The Request details is displayed. It also includes the request ID and any comments. You can click Current entitlements to view what applications the requester already has.
  4. Take one of the following actions.
    • If you need more information from the requester before you make your decision, click Request additional details. Indicate the information that you need in the Comments field then click Submit. The request is returned to the requester for further action.
    • Click Approve to grant the request. Type any comments about the request in the Comments field and click Approve.
    • Click Reject to deny the request. Type the reason for the rejection in the Comments field and click Reject.
  5. Optional: Use the filter menu to see other activities that are not in need action status.
    You can select
    • Needs my action
    • Awaiting Response
    • Approved
    • Rejected
    • Canceled
    • Invalidated
    Click the row of a request to see more details.