Enrolling your Android device (MDM)

Follow these steps to enroll your Android device in the IBM® MaaS360® Enterprise Mobility Management (EMM) tool.

Before you begin

You must have the passcode for your Android device.

You must have one of the following items before you can enroll your Android device:
  • IBM MaaS360 email enrollment request
  • IBM MaaS360 text message
  • A specific enrollment URL sent by your organization

Procedure

  1. Choose one of the following actions to begin the enrollment process:
    • Open a browser on your device and tap the MaaS360 enrollment request URL from your enrollment request notification email or text message.
    • If a QR code is provided in the enrollment request notification, scan the QR code.
    Android enrollment request notification
    Android enrollment request notification
    The MaaS360 app installation screen is displayed.
    MaaS360 app installation screen
  2. Paste the activation URL in the browser and then tap Start.
    The MaaS360 MDM for Android app is displayed in the Google Play Store.
    MaaS360 MDM for Android app
  3. Tap Install.
    The Google Play Store lists the settings on your device that MaaS360 needs to access.
    Google Play Store
  4. Tap Accept.
    The app installation process downloads the MaaS360 MDM for Android app to your device.
    MaaS360 MDM for Android app installation
  5. Tap Open when the MaaS360 MDM for Android app installation process is complete.
    The Enter Your Corporate Identifier screen is displayed.
    Enter Your Corporate Identifier screen
  6. Type your email address and tap Continue.
    Note: Your email address must match the email address from the enrollment request notification. Do not edit the Corporate Identifier field.
    The Enter Credentials screen is displayed.
    Enter Credentials screen
  7. Type a passcode or use your corporate credentials.
    Option Description
    Passcode
    1. Type the passcode that is listed in your enrollment request notification.
    2. Select whether the device is personal, owned by the organization, or owned by the organization and shared between several users, and then tap Continue.
    Corporate credentials
    1. Type your corporate credentials (the user name and the password that you use to log in to your computer) in the Username and Password fields. The Domain field might be automatically populated.
    2. Select whether the device is personal, owned by the organization, or owned by the organization and shared between several users, and then tap Continue.
    Note: If your organization uses two-factor authentication, you must enter your corporate credentials and the one-time passcode. If your administrator did not specify who owns the device, select the device ownership.
    The Accept Terms screen is displayed.
    Accept Terms screen
  8. Accept the terms and conditions and tap OK.
    Note: You might have to wait a few minutes before the next screen is displayed.
    The Activate Device Administrator screen is displayed.
    Activate Device Administrator screen
  9. Tap Activate to allow MaaS360 administrator permissions on your device.
    Note: Depending on the security policy of your organization, you might need to set up a PIN.
    PIN creation
    The MaaS360 MDM for Android app is installed on your device when the configuration process is complete.