MAP 3346
Use this MAP to resolve the following problem:
- Configuration error; incomplete multipath connection between enclosures and device detected (URC 4041) for a PCIe controller
The possible cause follows:
- A failed connection caused by a failing component within the device enclosure, including the device itself.
Note: The adapter is not a likely cause
of this problem.
Considerations:
- Remove power from the system before connecting and disconnecting cables or devices, as appropriate, to prevent hardware damage or erroneous diagnostic results.
- Some systems have the disk enclosure or removable media enclosure integrated in the system with no cables. For these configurations the SAS connections are integrated onto the system boards and a failed connection can be the result of a failed system board or integrated device enclosure.
Attention: Removing functioning disks in a disk
array is not recommended without assistance from your Hardware Service
Support organization. A disk array may become degraded or failed if
functioning disks are removed and additional problems may be created.
Step 3346–1
Ensure device enclosure and SAS disks are properly plugged in their slots. If this does not correct the problem, contact your service provider.