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FSPSP42

An error communicating between two system processors was detected.

See System FRU locations for instructions on locating FRUs found on your system.

There is a communication error between the processors and the FRUs listed before this procedure. If you were unable to correct the problem by replacing FRUs that were previously specified before coming to this procedure, consider the possibility of failing system backplanes.

Select the system that you are servicing and then perform the indicated FSPSP42 procedure.

8233-E8B, 8236-E8C
8248-L4T, 8408-E8D, 9109-RMD
8412-EAD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, or 9179-MHD

8233-E8B, 8236-E8C
  1. Power off the system. See Powering on and powering off the system.
  2. Replace the system backplane (Un-P1).
  3. Determine the level of firmware the system is running.

    Is system firmware AL710_xxx installed?

    This ends the procedure.
8248-L4T, 8408-E8D, 9109-RMD
  1. Power off the system. See Powering on and powering off the system.
  2. Replace the system processor assembly at location (Un-P3).
  3. Power on the system to the hypervisor standby.

    This ends the procedure.

8412-EAD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, or 9179-MHD
  1. Use the location codes for the FRUs that were previously specified to determine if the system processors are on separate nodes. Are the system processors on separate nodes?
    No:
    Continue with step 2.
    Yes:
    Do the following:
    1. Power off the system. See Powering on and powering off the system.
    2. Replace the SMP cables between the two enclosures.
    3. Determine the level of firmware the system is running.

      Is system firmware AM710_xxx installed?

    4. Is the problem resolved?
      Yes:
      This ends the procedure.
      No:
      Continue with the next step.
  2. Power off the system. See Powering on and powering off the system.
  3. Replace the bad node backplane at location Un-P1.
  4. Determine the level of firmware the system is running.

    Is system firmware AM710_xxx installed?

    This ends the procedure.
Parent topic: Service processor isolation procedures

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Last updated: Thu, July 23, 2015