Use this procedure to verify a repair for the high-speed link,
a system PCI bus, or for a multi-adapter bridge.
Within this procedure, the terms "system" and "logical partition"
are interchangeable when used individually.
- Perform this procedure from the logical partition you were in when
you were sent to this procedure, or from the HMC if this error was worked
from the HMC.
- If you previously powered off a system or logical partition, or
an expansion unit during this service action, then you need to power it off
again.
- Install all cards, cables, and hardware, ensuring that all connections
are tight. You can use the system configuration list to verify that the cards
are installed correctly.
- Power on any expansion unit, logical partition or system unit that
was powered off during the service action. Is one of the following true?
- If the system or a logical partition was powered off during the service
action, does the IPL complete successfully to the IPL or does Install the
System display?
- If an expansion tower was powered off during the service action, does
the expansion tower power on complete successfully?
- If any IOP or IOA card locations were powered off using concurrent maintenance
during the service action, do the slots power on successfully?
- If you exchanged a FRU that should appear as a resource or resources to
the system, such as an IOA, or I/O bridge, does the new FRU's resource appear
in HSM as operational?
- Yes: Continue with the next step.
- No: Verify that you have followed the power off,
remove and replace, and power-on procedures correctly. When you are sure that
you have followed the procedures correctly, then exchange the next FRU in
the list. If there are no more FRUs to exchange, then contact your next level
of support. This ends the procedure.
- Does the system or logical partition have mirrored protection? Select Yes if you are not sure.
- No: Continue with the next step.
- Yes: From the Dedicated Service Tools (DST) display,
select Work with disk units, and resume mirrored protection
for all units that have a suspended status.
- Choose from the following options:
- If you are working from a partition, from the Start a Service Tool display,
select Hardware service manager and look for the I/O
processors that have a failed or missing status.
- If you are working from a HMC, look at the CEC properties.
- Choose the I/O tab.
- Look for IOAs or IOPs that have a failed or missing status.
Are all I/O processor cards operational?
Note: Ignore any IOPs
that are listed with a status of not connected.
- Yes: Go to step 10.
- No: Display the logical hardware resource information
for the non-operational I/O processors. For all I/O processors and I/O adapters
that are failing; record the bus number (BBBB), board (bb) and card information
(Cc). Continue with the next step.
- Perform the following:
- Return to the Dedicated Service Tools (DST) display.
- Display the Product Activity Log.
- Select All logs and search for an entry
with the same bus, board, and card address information as the non-operational
I/O processor. Do not include informational or statistical entries
in your search. Use only entries that occurred during the last IPL.
Did
you find an entry for the SRC that sent you to this procedure?
- No: Continue with the next step.
- Yes: Ask your next level of support for assistance. This
ends the procedure.
- Did you find a B600 6944 SRC that occurred during the last IPL?
- Yes: Continue with the next step.
- No: A different SRC is associated with the non-operational
I/O processor. Go to the System
reference code list and look up the new SRC to correct the problem. This
ends the procedure.
- Is there a B600 xxxx SRC that occurred during the last IPL other
than the B600 6944 and informational SRCs?
- Yes: Use the other B600 xxxx SRC to determine
the problem. Go to the System
reference code list and look up the new SRC to correct the problem. This
ends the procedure.
- No: You connected an I/O processor in the wrong
card position. Use the system configuration list to compare the cards. When
you have corrected the configuration, go to the start of this procedure to
verify the bus repair. This ends the procedure.
- If in a partition, use the hardware service
manager function to print the system configuration list.
Are
there any configuration mismatches?
- No: Continue with the next step.
- Yes: Ask your next level of support for assistance. This
ends the procedure.
- You have verified the repair of the system bus.
- If for this service action only an expansion unit was powered
off or only the concurrent maintenance function was used for an IOP or IOA,
then continue with the next step.
- Otherwise, perform the following to return the system to the
customer:
- Power off the system or logical partition. See Powering on and powering off for details.
- Select the operating mode with which the customer was originally running.
- Power on the system or logical partition.
- If the system has logical partitions and the entry point SRC was
B600 xxxx, then check for related problems in other logical partitions that
could have been caused by the failing part. This ends
the procedure.