Use this information to ensure that you have developed
a thorough upgrade schedule and project plan.
Ensure that your upgrade project plan is extensive and
detailed. Your project manager for this upgrade, and any other key
personnel, must be available during the upgrade to answer questions
and provide direction and confirmation that your plan is being implemented.
Validate that your plan includes the following information:
- A list of responsibilities for the tasks involved in an upgrade
- The people with the appropriate skills have been assigned to complete
the tasks
- There are adequate backup or contingency plans
- A contact sheet exists with the names of the people assigned to
the upgrade tasks
- An upgrade schedule exists that includes your expectations and
limitations
- A list of the parts or features that will be returned
to IBM® following the upgrade
(this is only valid on conversions or machine type or model upgrades)
Items that are billable during or after the upgrade include
the following:
- Moving or rearranging existing hardware, except when
necessary to physically install new IBM hardware
that is identified as not customer-installable hardware.
- Developing a plan that consists of unnecessary actions where the
same result could be attained without those actions.
- Moving items that are not affected by your new hardware, or moving
items to provide for placement of your new hardware for items other
than placing them in a supported location within the system. An example
of moving items for reasons other than to place them in a supported
location is if you move items to support a specific environment such
as placement for logical partitioning or clustering considerations.