2026 CHRO Study: Designing the Thinking Organization

5 focus areas for CHROs as AI reshapes work

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2026 CHRO Study: Designing the Thinking Organization
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Artificial Intelligence (AI)
Is your AI paying off?
Chemicals and petroleum
Upstream oil and gas in the AI era
Artificial Intelligence (AI)
Application management as the enterprise performance engine

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Featured insights

46%of organizations don’t involve the CHRO when AI strategy is defined.
CHRO/Talent and skills

2026 CHRO Study: Designing the Thinking Organization

The Thinking Organization is taking shape. See how CHROs can turn human-AI collaboration into new capacity for growth.

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One in five dollars of AI value is lost to friction between the business and IT—areas that are within executives’ control.
Artificial Intelligence (AI)

Is your AI paying off?

The AI ROI problem is pervasive—but there’s a solution. Here are five steps leaders can take to deliver better business outcomes with AI.

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57% of organizations cite fragmented data and only 9% report real-time OT/IT integration.
Chemicals and petroleum

Upstream oil and gas in the AI era

AI isn't failing in upstream oil and gas. What's failing is scaling its value across the enterprise.

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Only 11% of CIOs and CTOs say they feel fully prepared for the scale of AI agent deployment expected over the next 12 months.
Global C-suite Series

2026 Tech Leader Study: Building the IT foundation for agentic AI at scale

AI is scaling faster than IT foundations can adapt. See how CIOs and CTOs are redesigning architecture, governance, and investment to keep pace.

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Experienced adopters cut total finance cost by a median 8%, and up to 18% where AI is built into end-to-end processes rather than siloed use cases.
CFO/Finance and risk

Finance execution unlocks AI value at scale

Finance execution maturity—not technology—unlocks scalable AI value, cutting costs, accelerating ROI and transforming core finance processes through disciplined operating models.

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CEO/Strategy and management

2026 CEO Study: 5 plays for AI-first transformation

AI-first CEOs are executing on strategy more successfully and scaling more AI initiatives enterprise wide. Download the 2026 IBM IBV CEO Study to find out how.

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In more than two-thirds of organizations (68%), unclear decision rights are already slowing AI adoption.
CHRO/Talent and skills

Where AI breaks–or breaks through

The AI-human operating model: why the same AI delivers radically different results across organizations.

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91% report automation and AI have reduced effort, yet only 3% run AI-enabled AMS at scale.
Artificial Intelligence (AI)

Application management as the enterprise performance engine

AI is reducing effort across AMS, but outdated incentives and operating models are preventing organizations from capturing the full business value.

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