Build intelligent workflows to inspire and enable your workforce
What are intelligent workflows?
Workflows are simply how things get done in an organization. But intelligent workflows are predictive, automated, agile and transparent. They combine your people's expertise with the power of data and the application of exponential technologies like AI and automation to help you digitally transform and deliver greater value to employees and customers alike.
How can intelligent workflows be applied in HR?
As the pace of change accelerates, organizations must harness innovative technologies to take a people-centric approach to HR. Intelligent workflows help empower remote workforces, identify and fill skills gaps, and improve the employee experience.
How can intelligent workflows in HR...
Why invest in intelligent workflows to inspire and enable your workforce?
Intelligent workflows help reimagine the experience employees have with their managers, their peers, their HR department and even with their work. They provide integrated and streamlined processes where there were once silos and static processes. Employees are not only more engaged, but more productive and left with more time for value-add activities.
There is a direct correlation between an improved employee experience and an improved customer experience. If you want to have a brilliant customer experience, great sales and a growing customer base, then you must first look after your workforce. In fact, organizations that score in the top 25% on employee experience report more than double the return on sales compared to organizations in the bottom quartile.
Source: "The financial impact of a positive employee experience." IBM and Globoforce, 2018.
In addition to improving employee engagement and productivity, intelligent workflows for HR can help make the move from predictions based on outdated data to actions based on real-time insight. Greater visibility into HR data allows organizations to respond quickly to the changing needs of the workforce and of the business.
With an integrated orchestration of processes, data-driven value and embedded exponential technologies, intelligent workflows create the business capacity to deliver exceptional outcomes.
Source: "Intelligent Workflows for Talent Management" IBM MD&I, 2020.
Top 4 expected outcomes of intelligent workflows for talent initiatives
improved productivity
more efficient workforce
improved employee experience
higher skilled workforce
of organizations currently or plan to invest in intelligent workflows for talent management in the next 12 months