IBM Automation Roadmap
Digital labor automates business, IT, and security tasks. Advancements in generative AI and code generation will transform automation across all levels, across industries.
Automation
Roadmap
Strategic milestones
All information being released represents IBM’s current intent, is subject to change or withdrawal, and represents only goals and objectives.
You can learn more about the progress of individual items by downloading the PDF in the top right corner.
2027
Deliver automation that adapts to changing environments for proactive operations.
By 2027, automation will adapt to changing environments, provide more sophisticated predictions, proactively avoid incidents, improve service levels by 10x, and optimize across cost, performance, and carbon footprint.
Why this matters for our clients and the world
Enterprises will enjoy automation of ever more complex tasks and reassign how work gets done. Digital labor will disrupt more industries. Business processes and IT will be jointly optimized with real-time decision-making.
The technologies and innovations that will make this possible
Advances in AI-driven simulation and scenario planning will aid the automation of new processes in unknown situations. Trust, policy, and governance will be critical to managing automation and driving the acceptance of autonomous agents. Modeling of multiple modalities of observability data across business and IT will enable the proactive avoidance of incidents.
How these advancements will be delivered to IBM clients and partners
The automation platform will incorporate foundation models for a broad set of IT and business data with prediction and problem determination capability.