watsonx Assistant

Boost enterprise productivity with advanced, high-impact virtual agents

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The next evolution of AI is here!

IBM® watsonx Orchestrate® puts AI to work, helping you build, deploy and manage powerful AI assistants and AI agents that automate workflows and processes with generative AI.

Explore AI Agents

Conversational AI for fast and friendly customer care

IBM watsonx Assistant is a product that helps build better virtual agents to drive enterprise productivity, empowering teams to deliver frictionless self-service experiences and seamlessly scale across your business.

Artificial intelligence

Powerful watsonx Large Language Models (LLMs), designed for targeted business use cases.

Visual builder

No coding skills required to build generative AI assistants on our intuitive interface.

Integrations

Pre-built connections with a wide array of channels, business systems and third-party apps.

Security

Added security to safeguard against hackers and misuse of customer data.

Use cases

Banking chatbot helping customer transfer money
Banking

Transform the digital banking experience you offer customers and personalize interactions so they feel uniquely human.

Healthcare chatbot answering patient question about wellness support options
Healthcare

AI-powered chatbots deliver intelligent automation to streamline experiences. Empower patients to quickly help themselves with simple inquiries.

Retail chatbot helping customer place an online order
Retail

watsonx Assistant fuels the hybrid shopping experiences that today’s customers want. Deliver highly personalized, contextually relevant shopping experiences with omni-channel support at scale.

Government chatbot helping constituent report a pothole
Government

AI-powered chatbots for 24/7 citizen support can help your government better serve and connect with your constituents. 

Insurance chatbot helping customer submit a claim
Insurance

AI-powered chatbots set a new standard for insurance when you deliver the experiences customers demand. Provide immediate responses that are personalized and accurate.

Telecommunications

Transform your telco contact center into a revenue generator with watsonx Assistant and AI expertise from IBM.

Banking chatbot helping customer transfer money
Banking

Transform the digital banking experience you offer customers and personalize interactions so they feel uniquely human.

Healthcare chatbot answering patient question about wellness support options
Healthcare

AI-powered chatbots deliver intelligent automation to streamline experiences. Empower patients to quickly help themselves with simple inquiries.

Retail chatbot helping customer place an online order
Retail

watsonx Assistant fuels the hybrid shopping experiences that today’s customers want. Deliver highly personalized, contextually relevant shopping experiences with omni-channel support at scale.

Government chatbot helping constituent report a pothole
Government

AI-powered chatbots for 24/7 citizen support can help your government better serve and connect with your constituents. 

Insurance chatbot helping customer submit a claim
Insurance

AI-powered chatbots set a new standard for insurance when you deliver the experiences customers demand. Provide immediate responses that are personalized and accurate.

Telecommunications

Transform your telco contact center into a revenue generator with watsonx Assistant and AI expertise from IBM.

Take the next step

Start building your virtual agents today or schedule a demonstration with a product specialist to discuss what watsonx Assistant can do for your business.

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