Authenticate customers, detect fraud and protect against malicious users across all channels
Overview
Optimize security and customer experience
IBM® Trusteer® is a family of cloud services and endpoint device software that uses cloud-based intelligence, AI and machine learning to help assess risk, detect fraud, establish identity and authenticate users.
Features
Multilayered risk assessment
IBM Trusteer analyzes devices on several levels. Device attributes are reviewed and checked for spoofing and abnormalities. Devices are then checked for malware before being scanned for other cybercriminal tools such as emulators, screen overlays and remote access tools.
Network information is crucial in determining the risk associated with a potential fraudulent activity. Trusteer checks for the location, carrier or hosting service while also detecting whether a VPN is being used or a call is in progress on the device because these are common social engineering techniques.
Behavior of a user can be assessed by looking at behavioral biometrics such as swipes, keystrokes, mouse movements, session length and more. These can be compared to previous user sessions and flagged if discrepancies are detected.
Data relating to the user’s accounts can be key in determining whether a cybercriminal is performing fraudulent activities. Transactional data such as amounts, targeted accounts and transactional types alongside account opening data can be analyzed and used to prevent funneling of funds to criminals.
IBM Trusteer employs a team of world-class threat experts that constantly monitor the dark web to identify emerging threats and devise ways to detect them. In addition, they tap into a global intelligence network of millions of devices across 190 countries by using a unique and persistent fingerprint for every device.
Specifications
Trusteer product family
Outsmart account takeover attempts with AI, behavioral biometrics and machine learning.
Help power digital transformations by seamlessly assessing the risk of new and guest digital identities.
Enhance your mobile growth with real-time accurate device hygiene and session risk assessment.
Detect and remediate malware and identify phishing attacks.
Use cases
Protect the digital user journey
Case studies
See fraud prevention in action
BoursoBank
With more than 5 million customers and nearly 1,000 online banking features to protect, BoursoBank uses IBM Security Trusteer to analyze connections, identify suspicious activity and help combat increasingly sophisticated fraud attempts while preserving customer privacy and experience.
Banco Santander
As more customers moved to mobile banking, Banco Santander sought stronger protection against fraudulent logins, account takeover and malware-infected devices. IBM Trusteer Pinpoint Detect uses behavioral biometrics and real-time threat intelligence to help identify abnormal activity while supporting a seamless customer experience.