Managed Detection and Response Solutions

Overview

Many organizations are unable to defend against today's cyberthreats because they lack the skills of experienced security professionals to handle sophisticated and advanced threats. Common challenges include:

Adequately reducing mean time to resolution (MTTR)
Alert overload
Time-consuming investigations
Analyst fatigue

IBM QRadar MDR features AI-powered automation and machine learning, coupled with human-led analysis, to speed threat response and provide 24x7 threat detection. It delivers operational transparency and collaboration, ensuring threats are contained and remediated as soon as they’re detected. All of these advantages minimize business risk while reducing damages and service interruptions.

QRadar MDR is managed and delivered by IBM Managed Security Services (MSS), a global network of trusted security experts.

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Services

24x7 monitoring and response

Get 24x7 alert investigation, response and security incident reporting for endpoints. All alerts are handled by analysts, as well as enriched with a response recommendation. Centralized policy management per global policy set is established by IBM QRadar EDR and MSS.

Fast, thorough remediation

Intrusion containment is done by automation and certified security professionals. Clients are notified only when it matters; false positive alerts are closed without client notification.

Proactive threat hunting

Enriched with threat intelligence, indicators of attack and compromise are continuously searched for. IBM analysts provide incident reports that contain relevant threat information, actionable insights and recommendations to tighten the current security posture.

Seamless collaboration

The IBM team delivers deep visibility and acts as an extension of the client’s team by delivering operational transparency and collaboration. Clear incident management workflows eliminate any delay in threat investigation while playbooks are tuned and aligned to client requirements.

Benefits

Full alert management

All detections (low, medium, high severity) are investigated, analyzed and managed, without extra effort from the local security team.

Rapid threat containment

Analysts will respond against active threats by way of termination and removal of malicious files or processes, creation of blocking policies or by isolating the endpoints.

Timely, actionable response

Incidents that require attention will be reported and enriched with relevant threat information and recommendations to tighten security posture.

Proactive threat hunting

Proactive threat hunting is powered by X-Force® threat intelligence and done continuously by way of the QRadar EDR console, which searches for potential indicators of attack and compromise.

Lowered overall security costs

Your security capabilities can be augmented without incurring the additional costs associated with hiring and retaining cybersecurity professionals.

Seamless extension of your team

Extensive time and resources from security management can be reallocated toward other daily operations and important projects.