IBM Process Mining streamlines the process of lead management through cash flow, while ensuring tighter compliance, by identifying issues and blocks in the pipeline. Improve profitability and revenue growth by improving lead conversion rates, reducing revenue leakage and enhancing performance against KPIs such as lead time and automation rate. This is achieved through the Process Excellence Value framework, which analyzes KPI performance and gaps across efficiency, experience and compliance.
Key features
Discover what suits your business needs.
Optimize your software product releases. Reduce the risk of incomplete or late releases and ensure high-quality standards while upskilling the team and boosting efficiency.
Detect manual work, delays and long purchase fulfillment times. Tackle suboptimal experiences and optimize procurement spending for better results.
Simplify lending processes, reduce loan times and eliminate customer paperwork, improving their experience.
Improve incident lifecycle, identify KPIs, automate actions to maintain KPIs/SLAs and receive alerts on process health.