As B2B enterprises race to meet rising buyer expectations and streamline operations, IBM Sterling® Order Management delivers the intelligence and automation needed to power complex B2B commerce. Purpose-built for high-volume, contract-driven environments with large order quantities and sizes, this solution helps businesses manage account-specific orders, allocate inventory fairly, and ensure fulfillment across fragmented supply chains with complex sourcing challenges.
With advanced capabilities like Contract Order Management, Inventory Segmentation, and Account Performance Dashboards, IBM empowers teams to automate recurring contract orders and price negotiations, improve visibility into inventory, reduce errors in fulfilment and measure fulfilment performance, and accelerate revenue —all while strengthening long-term customer relationships. Whether you’re managing multi-site inventory or navigating tight SLAs, IBM Sterling® Order Management turns complexity into competitive advantage
An example of an IBM Sterling Order Management B2B dashboard alert
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Automate High-Volume Contract Orders for Tier 1 & Tier 2 Dealers
Manual tracking of large, recurring contract orders between OEMs, suppliers, and automotive parts dealers creates inefficiencies and compliance risks. IBM Sterling® Order Management automates these contract , manage high-volume, high-frequency transactions efficiently, stay compliant with pricing and delivery terms and timelines, and adapt quickly to schedule or quantity changes.
Enable Inventory Segmentation for Critical Supplies
Traditional B2C OMS systems can’t handle the need for priority allocation of essential medical equipment during high-demand periods. With IBM Sterling® Order Management, healthcare organizations can segment inventory by urgency, department, or facility-enabling fair-share allocation of ventilators, Personal Protective Equipment (PPE), and pharmaceuticals, even during global supply chain disruptions.
Gain Real-Time Operational Insight Across Supply Chains
Disconnected tools limit visibility into the progress of manufacturing orders and shipments. Sterling OMS provides end-to-end visibility across the entire order lifecycle, allowing manufacturers to proactively address fulfilment risks, monitor track production-linked order status, and maintain SLA commitments, even for large orders with complex servicing agreements.
