IBM Maximo Application Suite: Support

Get the most from your Maximo investment. Stay current, connected, secure, and supported throughout the entire lifecycle.
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Connect with other Maximo  users

Share best practices, post questions, get answers, attend events and connect with IBM experts and other Maximo users.

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Secure Maximo Application Suite Security Bulletins

Search Product Security Central for Security Bulletins.  Filter by product, severity, or publish date. Act fast to mitigate and minimize risks.

Maximo Application Suite Security Bulletins - IBM Support
Fixes

Search FixCentral to order and download Maximo Application Suite fixes that address known issues and add new functionality.

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Support essentials Maximo Application Suite support

Open a case, download fixes, search for tech docs, view known issues (APAR's) to help you troubleshoot, prevent, and resolve issues for:

Maximo Application Suite Support
Register with Support

Access to IBM Support requires registration, an IBM Customer Number (ICN) and approval from your Site Administrator.

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Take a proactive approach to problem prevention. Subscribe to support updates, security bulletins and flashes.

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Additional support offerings

IBM offers additional support options for Planning Analytics across its entire product lifecycle. Choose the option that’s right for you.

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Advanced support

A perfect addition to distributed software or SaaS offerings that provides prioritized case handling and reduced response time objectives on top of base S&S.

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Extended support

An ideal option when the software version you are using is nearing its end-of- support date, which gives you more time to migrate to a newer supported version.

Sustained support

A must-have for when you are running the last supported version of software withdrawn from marketing as it provides up to five additional years of IBM Support to plan for what's next.

Next steps

Check out our trial or schedule a consultation with an IBM expert to see how your organization can reduce manual inspection processes with machine learning and IBM Maximo Application Suite.

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