Instana pricing

A Managed Virtual Server (MVS) is a unit of measure by which Instana can be licensed. It can comprise physical machines, virtual servers or worker nodes. Physical machines can be physical computers, blades, rack-mounted devices or anything else comprised of processing units, memory and input/output capabilities that execute applications or portions of applications. A virtual server is either a virtual computer created by partitioning the resources of a physical server or an unpartitioned physical server. Licensee must obtain an MVS license for each virtual server managed.

Instana Observability Essentials pricing plan focuses on basic infrastructure discovery, mapping, and monitoring, while the Observability Standard pricing plan provides more application-centric, advanced features like code-level visibility, tracing, log management, and real-time change detection.

Yes, you can experience Instana through a Sandbox environment today, and see our monitoring solutions firsthand.

Instana offers various support options, including comprehensive documentation, community forums for peer-to-peer support and knowledge sharing, as well as direct customer support channels for assistance with any issues or questions you may have. These support options ensure that you have access to the resources and assistance you need to make the most of Instana's solutions.

No. At Instana, we believe that infrastructure monitoring, end-user monitoring (EUM), and analytics are all core functions of a great APM tool. As such, everything is included in the APM licensing. Check out common observability myths.

A standard Instana license is available on a minimum order quantity of 10 hosts and includes access for unlimited number of users and support for 300+ technologies.

Yes. Instana is a member of The Cloud Native Computing Foundation (CNCF) and welcomes the use of many open-source technologies. Instana makes it very easy for our users to see their open source traces and metrics alongside, and correlated with, Instana’s natively collected metrics and traces.

This fair use policy provides 325 GB of data ingestion per Standard SaaS MVS (former APM) and 50 GB of data ingestion per Essentials SaaS MVS (former IQM) per month. IBM allows this data to be ingested on average across all entitlements. For example, if you have 10 Standard SaaS MVS, the total amount of data by default is 3250 GB across these 10 licenses. It does not matter how much data an individual MVS ingests; customers stay within their policy as long as the total data ingested is, at most, 3250 GB.

The data ingest is not capped; clients are allowed to use more than their Fair use Entitlement value. If a client adopted more data ingest than their entitled Data ingest, this is visible as On-Demand Data Ingest. For customers with exceptional data ingestion needs, Instana offers an add-on providing additional capacity for regular use cases and an on-demand ‘pay-per-use’ option.

At Instana, our commitment to privacy and security has led us to complete our SOC 2 requirements and audit successfully. With this certification you have peace of mind, knowing that there has been an independent and full review of Instana’s security that verified the appropriateness in the design of controls regarding availability, processing integrity and confidentiality of the service.

Instana Automates the entire application monitoring. Instana bills on a per host, per month, billed annually, which is easy to understand and scale, and is differentiated.