Applications are critical to the business, as both IT and the business are acutely aware. Yet IT organizations lack visibility into the specific business processes those applications deliver, as well as the context of how those processes are connected and related to the underlying systems. Relying on siloed tools, siloed teams and institutional knowledge hampers communication and sharing of relevant information between business analysts and site reliability engineers (SREs). Teams are forced into a highly reactive mode of operations, only becoming aware of the business impact when it’s reported by the business team.
Business activity monitoring with IBM® Instana® Observability adds critical context that bridges the gap between business and IT events. It ensures teams understand how specific business processes are connected to—and impacted by—their logical and physical dependencies across mobile, web, applications and infrastructure, making it easier to prioritize issues based on business impact. Instana’s unique approach makes it the only business-process aware observability product in the market today.
With Instana, business analysts and SREs have a surefire way to quickly respond to any issues and mitigate customer dissatisfaction.
Instana integrates with other monitoring tools, such as log management and network monitoring tools like IBM® Turbonomic®, to provide a comprehensive view of application performance across the entire IT infrastructure with no plug-ins or application restarts.