Unify operations across the connected enterprise
Simplifying hybrid multicloud: Balancing application performance, cost, and operational complexity.
Unified operations. Coordinated action.
As enterprise IT environments become increasingly complex, siloed monitoring and operations tools create critical blind spots and slow incident response. IBM Concert Operate, formerly Cloud Pak for AIOps, will soon be available via the IBM Concert platform delivering a unified operational layer that connects observability signals and insights across domains to provide end-to-end visibility, correlate cross-domain alerts, and enable faster, more collaborative incident resolution across complex environments.
Key operational capabilities
- Unify visibility
- Reduce noise
- Accelerate resolution
- Unify detection
- Unify operations
Unify visibility
With full-stack observability, dependencies, topology and system relationships become clearer, making it easier to assess impact and make smarter operational decisions.
Ingest, correlate and manage events across environments
Ingest and process events in real time across applications, infrastructure and networks. With alert correlation, grouping and deduplication, teams can reduce noise, surface actionable incidents and focus on issues that matter most.
Find faults and identify probable cause
Detect, triage and manage incidents with full operational context. As a result, teams can correlate signals, localize probable causes and understand the blast radius across dependent services, helping accelerate resolution.
Unify detection driven by agentic AI
Automate iterative investigation activities by using relevant knowledge bases, including built-in incident and topology data. Extend investigations with third-party agents and diagnostics from underlying tools.
Break down operational silos
Enable collaboration across ITOps, NetOps and SRE through shared context, real-time insights and integrated workflows. A single operational view helps reduce silos and drive faster, coordinated incident response and resolution.
Benefits
Resources
From network signals to business decisions: full‑stack observability with network, applications & AI
Learn how unified application and network observability facilitate collaboration between App Ops and NetOps teams, removing the observability networking blind spots for App Ops and DevOps.