IBM general statement

Many countries, including India, require manufacturers to create Product Take Back (PTB) programs, free of charge to consumers, that offer disposal and recycle of certain electronic equipment the manufacturers make and sell into the market, including personal computers, computer monitors, peripherals and related accessories.

IBM participates in a variety of PTB and Recycling programs globally. Within India, IBM has selected www.earthsenserecycle.com  to manage the collection and recycling of IBM products which have become E-Waste. Neither IBM nor Earth Sense Recycle will charge a collection or recycling fee during this process and, depending on the technology of the product that is being returned, it is possible that customers may receive a reimbursement from Earth Sense Recycle when submitting their asset for disposal.

It is important to note that transportation of the E-Waste to collection centres is the responsibility of the asset owner. Please follow the directions provided below to return your IBM logoed computer products, peripherals and accessories for recycling.

For convenience, Earth Sense Recycle Pvt Ltd will offer special at-door collection services on a limited number of cases and may do so at a charge to the customer.

A.IBM Enterprise Clients Start Here: For all IT products contact us

To coordinate collection pickup CALL: 18004190161 / 09676931233

Start Here: Earth Sense Pvt., Ltd.:   www.earthsenserecycle.com or by Email: balajichowdhary@earthsense.in

The following is a list of collection centres where you can drop off your IBM logoed E-Waste including batteries.

Locations Collection Centres Contact details
Telengana M/s. Earth Sense Recycle Pvt Ltd, NO: 37, TSIIC Industrial park, Mankhal (V),Maheshwaram Mandal, Renga Reddy District, Hyderabad – 501 359 Mr. Balaji Chowdhary
Toll Free No-18004190161
Landline-044-42014765
Mobile-9676931233
ewastehyderabad@earthsense.in
Tamilnadu M/s. Earth Sense Recycle Pvt Ltd, Survey No 247,Hanumantha Puram Road, Thenmelpakkam Village, Singaperumalkoil, Chengalpet Taluk, Kancheepuram Chennai – 603 204. MMr. Franklin Charles
Toll Free No-18004190161 Landline-044-42014765
Mobile-9840915576
ewastechennai@earthsense.in
Haryana M/s. Earth Sense Recycle Pvt Ltd, Shop No:1, Village-Naharpur Kasan, Opp HDFC Bank, Nawada Road, Gurgaon District, Haryana - 122004 Mr. Shibu
Toll Free No-18004190161 Landline-044-42014765
Mobile-9717995163
ewastedelhi@earthsense.in
Karnataka M/s. Earth Sense Recycle Pvt. Ltd, Printech Park Cluster 1st Phase, Plot No A17, Kanakapura Taluk, KIADB Industrial Area Harohally Village Han, Harohalli, Ramanagara,Bangalore - 562112 Mr. Iwin L S
Toll Free No-18004190161 Landline-044-42014765
Mobile-9945656200
ewastebanglore@earthsense.in
Maharashtra M/s. Earth Sense Recycle Pvt Ltd, Radhe Krishna Industrial Park, Ground floor, House No.764 Building No.5, Gala No.10, Pimplas Village, Bhiwandi, Thane, Maharashtra, 421302. Mr. Anoop
Toll Free No-18004190161 Landline-044-42014765
Mobile-8981023223
ewastemumbai@earthsense.in
Kerala M/s. Earth Sense Recycle Pvt Ltd, V111/194, Konan puthur, Kanjikode Post, Palakkad, Kerala – 678 621. Mr. Jinu
Toll Free No-18004190161 Landline-044-42014765
Mobile-9447091179
ewastekerala@earthsense.in
West Bengal M/s. Earth Sense Recycle Pvt Ltd, Ward No. 26, Holding No. 274, Jagaddal Dr. B.C Roy Road, P.O. Dakshin Jagaddal, P.S - Sonarpur, Dist. South 24 Parganas, West Bengal, 700151 Mr. S L Agarwal
Toll Free No-18004190161 Landline-044-42014765
Mobile-+91-9038023222
business@earthsense.in
Telangana M/s. Earth Sense Recycle Pvt Ltd, H. No.7-2/4, B.V. Rao Complex, Chatanpally, Farooqnagar Mandal, Ranga Reddy, Telangana, 509215 Mr. Shajin
Toll Free No-18004190161 Landline-044-42014765
Mobile- 8939603535
ewastehyderabad@earthsense.in
Kerala M/s. Earth Sense Recycle Pvt Ltd, Kovilakam, TC - 41 / 2832 (2), Arayalur Road, Thirumala, Trivandrum - 695006. Mr. Krishnakumar
Toll Free No-18004190161 Landline-044-42014765
Mobile- 9895546406
ewastekerala@earthsense.in
Andhra Pradesh M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, D. no:3-1-104A/1, Kabela road, Sitara centre, Ramu quarry, Vijayawada -520012 Mr. Sathish
Toll Free No-18004190161 Landline-044-42014765
Mobile-7738389404
business@earthsense.in
Orissa M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Plot No-387 sikhara chandi nagar ,patia , Bhubaneshwar, Pin No- 751024 Mr. Ram Kumar
Toll Free No-18004190161 Landline-044-42014765
Mobile- 9038023222
business@earthsense.in
Bihar M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, No 89, Makhdumpur P.O Digha Ghat, PS: Digha Patna-800011 Mr. Vineeth
Toll Free No-18004190161 Landline-044-42014765
Mobile- 9677287689
business@earthsense.in
Gujarat M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, 209, sahajand estate B/H Lalji mulji trasport, Sarkhej, Ahmedabad- 382210 Mr. Shibu
Toll Free No-18004190161 Landline-044-42014765
Mobile-9971795164
business@earthsense.in
Haryana M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, SCF No 63, Harmilap Nagar, Phase-1, Baltana, Near Industrial Area Phase 2, Panchkula, Haryana- 140604 Mr. Jackson
Toll Free No-18004190161 Landline-044-42014765
Mobile-8800470033
business@earthsense.in
Jharkhand M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, D-75, Road No-1, Ashok Nagar, Near Park, Ranchi 834002 Mr. Nithin
Toll Free No-18004190161 Landline-044-42014765
Mobile- 9387512875
business@earthsense.in
Madhya Pradesh Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, 11/8, Near Shivji Mandir, Morai Mohall, Chawni, Indore- 452001 Mr. Donald
Toll Free No-18004190161 Landline-044-42014765
Mobile- 7867077613
business@earthsense.in
Punjab M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, No. 11349/3 Partap Nagar, near partap chowk, ludhiana, 141003 Mr. Atul Pandey
Toll Free No-18004190161 Landline-044-42014765
Mobile-9910506898
business@earthsense.in
Chhattisgarh M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Mahadev nagar gali no 4, near Pragya Vidya Mandir school, gold putla new changorabhata, Raipur, - 492001 Mr. Sathish
Toll Free No-18004190161 Landline-044-42014765
Mobile-7738389404
business@earthsense.in
Uttarakhand M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Near by shiv mandir, Doon enclave road, Pitthuwala kalan, Dehradun-248171 Mr. Frank Duff
Toll Free No-18004190161 Landline-044-42014765
Mobile- 7548873615
business@earthsense.in
Rajasthan M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Plot No 149 Shop No-B Ved Ji Ka Chauraha, Pratap Nagar Vistar Murlipura, Jaipur - 302039 Mr. Amar Nageshwara Rao
ß Toll Free No-18004190161 Landline-044-42014765
ß Mobile-8919935348
ß business@earthsense.in
Uttar Pradesh M/s. Earth Sense Recycle Pvt Ltd, C/o Biz Log-Deliveryontime Logistics Private Limited, Shop No 9,10, Trans Yamuna Colony Phase-2, Agra-282006 Mr. Pankaj Dinesh Rajat
Toll Free No-18004190161 Landline-044-42014765
Mobile-8080508649
business@earthsense.in

Important: For the purposes of this recycling program, damaged or otherwise non-functional IBM logoed personal computers, monitors, and covered peripherals and accessories may be received at the collection centres except as follows:

Cracked or broken monitor screens or any product showing visible leakage (example: leaking or corroded batteries). In these cases, contact your local municipal hazardous waste facility for proper handling and disposal of such products.

Before submitting your electronic equipment for take-back, you should remove all personal or confidential information from your hard drive. IBM and its suppliers are not responsible for erasing, deleting or removing your personal or confidential information from the hard drive of your computer products. Consider using data wiping software to erase your hard drive prior to submitting it for take-back. Alternatively, you can remove the hard drive before submitting your computer for take-back.

Note: Hard drives will be routinely destroyed during the final recycling process regardless.



Frequently Asked Questions:

  1. What is E-Waste? eg. WEEE “Waste Electrical and Electronic Equipment”

    IBM Equipment that is in Scope of India’s E-Waste Rules 2022

    Information and Technology Equipment
    Centralized Data processing Mainframes, Minicomputers
    Personal Computing Personal Computers (CPU with Input & Output Devices), Laptop Computers (CPU with Input & Output devices), Notebook Computers, Notepad Computers, Printers including cartridges, Copying Equipment, User terminals & systems.
    For a complete list of covered electric and electronic equipment, please refer to the E waste (Management & Handling) Rules 2022 (Above).
  2. Why should e-waste be handled properly? Some of the components of e-waste contain materials such as lead, cadmium, mercury, polychlorinated bi-phenyls (PCBs), etched chemicals, brominated flame retardants which may be hazardous in nature. Therefore e-waste should be handled in an environment-friendly manner to prevent such hazardous materials from being released into the environment.
  3. Why is it important to properly dispose the e-waste?
    • To protect the natural environment, it is important to collect E-waste separately from regular trash for the purpose of refurbishing, reusing or recycling the components and materials that comprise the product. When done properly, valuable materials can be safely extracted for additional use and natural resources are preserved.
    • E-wastes should only be given to authorized vendors and buyers. The respective pollution control boards in different States authorize agencies to collect e-waste from generators. The dealers should have valid Air Consent, Water Consent and Hazardous waste authorization. This authorization is given based on the competency of the recycler, infrastructure and other factors, as decided by the regulatory authorities. IBM only deals with fully authorized collectors and recyclers.
    • Conversely, E-wastes should never be given to unauthorized collectors or recyclers. The hazards of improper handling and recycling of e-waste include polluting the air, land and water as well as direct harm to workers, or other people nearby, that do not use proper safety equipment or facilities. The India E-Waste Handling Rules were created to ensure safe practices and protect the environment.
  4. What is a collection centre? Collection Centre means a facility established individually, jointly or a registered society or a designated agency or a company or an association to collect E-waste. Earth Sense Recycle is IBM’s designated collection centre for the purpose of this regulation.
  5. What is a recycler? A recycler is any person or agency engaged in recycling or reprocessing of used electrical or electronic equipment or assemblies or their components. Earth Sense Recycle is also IBM’s designated recycler for the purpose of this regulation.
  6. How does IBM recycle its E-waste: IBM provides to all its customers the facility to give back IBM manufactured products at their end of life so that they are properly recycled/disposed. Historically, IBM’s asset recovery programs and its downstream partners recycle in excess of 97% of the total weight of equipment collected. For the most recent worldwide results click here: https://www.ibm.com/about/environment/product-design
    For more information about IBM’s environmental programs click here: https://www.ibm.com/about/environment
  7. What is RoHS? RoHS is the acronym for Restriction of Hazardous Substances. RoHS, also known as EU Directive 2002/95/EC, originated in the European Union and restricts the use of specific hazardous substances found in electrical and electronic products.
    • What are the restricted materials mandated under RoHS? The substances that are restricted under RoHS are lead (Pb), mercury (Hg), cadmium (Cd), hexavalent chromium (CrVI), polybrominated biphenyls (PBB) and polybrominated diphenyl ethers (PBDE) in varying amounts between 100ppm (0.01%) and 1000ppm (0.1%) weight / weight of the article depending on the substance. IBM products are designed in compliance with this Directive.
    • Why is RoHS compliance important? The restricted substances when improperly managed represent a hazard to the environment and may pollute landfills or other facilities. These substances may also represent an occupational hazard during manufacturing and recycling. The EU RoHS Directive applies to equipment as defined in the WEEE directive.

Summary of Do’s and Don’ts:

  • DO: Recycle your electronics – anything with a plug or a battery – at one of the locations listed above or other authorized collection centre.
  • DO: Consider donating unwanted electronic equipment that still works and can be reused by someone else.
  • DO: Take or send your E-Waste to one of the designated authorized collection centres.
  • DO NOT: Discard electronics and batteries in ordinary trash bins.
  • DO NOT: Sell or give your e-waste to unauthorized dealers.
  • DO NOT: Ship e-Waste including batteries by AIR.