ERROR: Setup for Microsoft Visual C++ Redistributable Package was not successful.
While installing IBM® eDiscovery Manager, you receive an error that the Microsoft Visual C++ Redistributable Package was not installed successfully.
Symptoms
Causes
Resolving the problem
Depending on your operating system and the error message that you received, successfully install an appropriate version of the Microsoft Visual C++ Redistributable Package after installing IBM eDiscovery Manager.
| Operating system | Error message | Post-installation action |
|---|---|---|
| 32-bit | Setup for the Microsoft Visual C++ 2008 Redistributable Package (x86) was not successful. | Run the EDM_HOME\bin\vcredist2008\vcredist_x86.exe file. |
| 32-bit | Setup for the Microsoft Visual C++ 2010 Redistributable Package (x86) was not successful. | Run the EDM_HOME\bin\vcredist2010\vcredist_x86.exe file. |
| 64-bit | Setup for the Microsoft Visual C++ 2008 Redistributable Package (x64) was not successful. | Run the EDM_HOME\bin\vcredist2008\vcredist_x64.exe file. |
| 64-bit | Setup for the Microsoft Visual C++ 2010 Redistributable Package (x64) was not successful. | Run the EDM_HOME\bin\vcredist2010\vcredist_x64.exe file. |
Parent topic: Troubleshooting installation and uninstallation problems