IBM Elite Support for Langflow specification

IBM Elite Support for Langflow provides IBM technical support for the open source software specified in the order schedule, as well as any related open source projects listed below, for the duration of the product term.

IBM Elite Support for Langflow does not provide licenses for:

  • Open source software
  • Open source projects
  • Any IBM proprietary software

No software licenses are provided under IBM Elite Support for Langflow. You must separately license and download any Open Source Software or Open Source Projects.

During the product term, IBM might release additional software related to Langflow, which might be subject to separate license terms.

As of August 2025, IBM Elite Support for Langflow support covers Langflow versions 1.5.x. Subscribers must run a supported Python version to receive support. Supported versions are >=3.10, <3.14, which includes all releases from 3.10 through 3.13.x, but not 3.14.

Exclusions:

Support is not provided for the following cases:

  • Customization requests beyond the open source software's standard functions .
  • Training and onboarding for the open source software .
  • Integration assistance with third-party applications .
  • Issues caused by improper use .
  • Data corruption that is caused by the user .

Definitions:

  • Subscription: Means Customer’s subscription to IBM Elite Support for Langflow during a specified Product Term.
  • Product Term: Means the term for which Customer has subscribed to IBM Elite Support for Langflow.
  • Documentation: Means the Open Source Software documentation for the following products:
  • Open Source Software: Refers to the following open source software products:
  • Open Source Projects: Refers to the following open source projects as made available at their respective project sites: