Configuration for sending events to other applications
The Problem Insights server can be integrated with a separately installed event management system, a web-based event management service, IBM Z® ChatOps, or an email server. Event notifications can be forwarded for both log-based and metric-based machine learning insights.
Event forwarding to event management systems and services
- IBM® Tivoli® Netcool®/OMNIbus
If you want to forward machine learning events to IBM Tivoli Netcool/OMNIbus, complete the steps in Preparing IBM Tivoli Netcool/OMNIbus to receive events from the Problem Insights server.
- Web-based event management services:
- IBM Netcool Operations Insight
- IBM Cloud Pak® for AIOps
If you want to forward machine learning events to these web-based event management services, complete the steps in Preparing web-based event management services to receive events from the Problems Insights server.
Event forwarding to IBM Z ChatOps
IBM Z ChatOps (which represents
chat-based operations
) is a collaboration model that connects people, processes, tools, and
automation in a seamless and transparent way through a chat platform and extensive use of
specialized chatbots. It can help IT operations teams improve service reliability, service recovery
time, and collaboration efficiency.
The Problem Insights server can be integrated with IBM Z ChatOps. For more information, see Preparing IBM Z ChatOps to receive events from the Problem Insights server.
Event forwarding to email servers
The Problem Insights server can be integrated with an email server so that email notifications can be sent to specified email addresses. You can also enable SMS text message notification by configuring an email-to-text gateway as the email server. For more information, see Preparing an email server to receive events.
You can also enable text message notification via the Short Message Service (SMS) or Multimedia Messaging Service (MMS) by configuring an email-to-SMS gateway or email-to-MMS gateway that is provided by your mobile service provider as the email server.